Virtual number: what it is, how it works and what it costs
A virtual number is a real phone number, with the area or country code you choose, that is not tied to a physical line: calls arrive over the internet and you decide where they ring.
How is it different from a traditional landline number?
Callers see no difference: they dial a normal number with a normal area code. Everything changes on your side.
- No line is needed in that city: a London number can ring in Manchester or abroad
- You switch it on from the portal in minutes, with no engineers and no cabling
- You change where it rings whenever you like, even from your phone
Where does a virtual number ring?
For each number you decide the call path, even in steps.
- On SIP accounts, phones, a PBX or the app
- Forwarded to a mobile or another number
- To voicemail or to the AI Secretary
Which numbers can you get?
It depends on the country: each country has its own rules, and the portal only shows the numbers that can actually be activated.
- Geographic: with a city's area code (over 230 cities in Italy)
- National and mobile numbers, in the countries that offer them
- International: numbers in over 90 countries, so customers in other markets can call you
Are documents required?
For some countries, yes: the local carrier asks for an ID document or an address in the number's area. The portal tells you before you buy.
- Documents are uploaded from the portal after purchase
- The check costs €5.00 one-off, where it is required
- Until the check is complete, the number may not be active
How much does a virtual number cost?
A monthly or a yearly fee, with inbound calls included. Paying yearly saves money.
- Example: an Italian geographic number currently costs €23.48 per month or €109.83 per year
- Inbound calls included in the fee
- The current price of every city is shown below, in the number search
Find your number
Pick the country, search for a city or area code and compare the monthly or yearly price.
Choose the number, sign up for free and switch it on from the portal in minutes.
Frequently asked questions
Can I keep the number if I change phone?
Yes: the number is not tied to a device. You only change where it rings, from the portal.
Can I call showing the virtual number?
Yes, you can use it as caller ID on outbound calls, once you have proved it is yours in the portal.
Do inbound calls cost extra?
No: inbound calls are included in the number's fee.
Can I bring a number I already have?
You can connect numbers you have with another operator to the platform and manage them in the same panel.
Let's talk: the demo is given by a person, not a video
One of our operators walks you through the portal live and answers the questions that matter for your case. If you would rather write, we are on WhatsApp.
Signing up is free and with no commitment: we credit your account with trial credit so you can make your test calls.